Ampheon Associates provide a complete
support package to further enhance the satisfaction of their clients.
Customer service and support is top priority and we operate a policy of complete
transparency.
If you wish to recover a currently active account, please call Customer
Support on 0203 355 0930. Please have your backup account number
ready.
Standard support for the Online Backup service is provided
free of charge during normal business hours in the UK (9:00AM -
5:00PM). Support is supplied either over the telephone or via e-mail.
Response times for telephone enquiries and e-mail:
Telephone Enquiries - All telephone calls are handled in the
order in which they are received.
E-mail Submissions - Ampheon provides same-day response
to enquiries or problem reports sent electronically if they are
received at Ampheon by 5:00 P.M. GMT. Responses to e-mail
received after 5:00 P.M. are made by 11:00 A.M. the next business
day.
