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We are a leading web development and hosting company and are seeking a Client Support Administrator to provide first line support services to our clients. This is a rare opportunity for the successful candidate to join a highly respected organisation.
The Role
You will be responsible for working within the support team, assisting with daily support issues such as password requests, assignment of coding issues to relevant team members, overview testing of sites (for example, proof-reading), general support administration / paperwork, and other administrative tasks.
You will be the first point of contact for the company, dealing with customer issues so it is essential that you have an excellent appreciation and approach to customer service. You should also have an understanding of web site technologies and using the web and, whilst not essential to the role, any web development skills such as HTML, PHP or ASP.NET coding would be useful.
To be considered for this role, you must be eligible to work in the UK and have native-level fluency in both written and spoken English.
This is a superb opportunity to join a highly successful and well respected development company which offers excellent career prospects and further training.
Hours: Monday to Friday 9am-5.30pm (however you must be flexible to meet the need of the business)
Salary: £Negotiable plus excellent benefits and career progression.
Due to the large number of C.V.'s that we receive, we are unable to respond to you unless you are responding to the specifically advertised position with suitable experience or qualifications.
If you feel that you are suitable for this role and excited by the opportunity, please email us today with your C.V. and cover letter indicating your experience, availability and desired salary.
NOTE TO RECRUITMENT AGENCIES: Ampheon have developed an effective method of recruitment and placement. We therefore do not utilise the services of recruitment agents. We request that you respect our business decision and do not contact with regards to your candidates or services.
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