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New UK legislation could mean you need to update your web site and emails

Published on January 2, 2007
Tags: Web Site Law

On 1 January 2007, new legislation came into effect that could mean changes to the information you currently include on your web site and in emails you send out.

This article is to advise you of the information that you must include on your web site and in emails as a UK statutory requirement. The new legislation only applies to limited companies although if you sell goods or services online then previous legislation also applies even if you are not a limited company.

Business Emails

All business emails must now include:

  • Company registration number
  • Place of company registration
  • Registered office address
  • Business Web Site Address

All business web sites must include the following. These do not need to be on every page and can be limited to an 'About Us' or 'Contact Us' page.

  • Your company name and trading name, if different. Any difference should be explained; for example "ABC Widgets is the trading name of ABC Enterprises Limited."
  • Company registration number, place of registration and registered office address
  • VAT number (even if the site is not being used for e-commerce)
  • Membership details of any trade or professional associations
  • Privacy policy and general site terms and conditions.

E-Commerce Web Sites

All web sites that trade goods, services or information online must also include the following. These requirements apply even if you are not a limited company.

  • Geographic Address. If you are a company this can be your registered address. If you are not, this must be a full postal address. A P.O. Box address is not sufficient.
  • Email address. Even if you have a contact form an email address must be provided.
  • Terms and conditions that form part of the purchase contract with the ability for the customer to print or save them.
  • Details of the technical steps required to complete the purchase
  • An option to prevent personal details being stored and used for marketing purposes.

What You Should Do Next

  • Examine your web site and emails to make sure that you comply with the above. You should look not only at emails you send from your mail software, but also any emails that your web site automatically generates.

  • Contact us if you require any changes made to your site or email templates. We will then provide you with a small quotation for any changes required.

  • We can also undertake a full assessment of your site for £99 excl. VAT. The assessment will normally be completed within 5 working days and we will then provide you with a report of any missing information together with a small quotation for any work needed to update the site. Again, please contact us if you are interested in this service.

By Chelsey Evans

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